Don't worry, we've all been there! Good news is it's easy to reset your Bristol Beacon account password.
If you're having difficulty logging in follow these steps:
- reset your password here
- click the link with text "Forgotten your password? Reset here"
- follow the steps on screen to create a new password
I have not received a password reset email
Password reset emails should be delivered within a few minutes of requesting. Sometimes our forgotten password emails get diverted to spam and junk folders. Please check your email inbox and spam folders for the following:
- emails from boxoffice@bristolbeacon.org
- emails with the subject line “New Password”
The password reset link in the email is valid for 12 hours. If you have problems using the link, a temporary password is also included in the email. You can use this password to enter into a ‘Temporary Password’ field on the Forgotten Password page.
If you have checked your inbox, spam and junk folders and there is no email from us after 5 minutes, please contact us.