We understand that your tickets to events are important and that sometimes you may not be able to attend.
We offer event ticket coverage through Booking Protect giving you the security of being able to apply for a full refund in case certain unforeseen circumstances occur.
What is included?
Booking Protect event ticket cover includes:
- a refund of the ticket face value if you are unable to attend due to unforeseen circumstances
- a refund inclusive of all booking, admin and postage fees
What circumstances are covered?
The core refund circumstances of Booking Protect which are covered include:
- Death, injury, or an illness affecting you or a member of your immediate family
- Private Vehicle breakdown, fire and theft
- Public transport disruption or failure
- Jury Service or Court Summons
- Burglary or Fire at your residence
- Adverse weather conditions
- Redundancy or relocation
View the full Booking Protect terms and conditions
Guidance on refunds relating to Coronavirus
Illness is covered by Booking Protect. As the coronavirus situation is constantly evolving, Booking Protect are regularly updating their guidance to let you know how they will handle refunds.
View the latest Coronavirus guidance
How do I purchase Booking Protect?
We offer ticket event coverage for all our ticketed events. The option to add Booking Protect to your order appears after you have selected your event tickets.
The cover prices are as follows:
- £0 to £9.99 tickets – no cover offered
- £10 to £14 tickets – £0.91
- £15 to £24 tickets – £1.40
- £25 to £34 tickets – £2.10
- £35 to £50 tickets – £2.98
Making a claim
If you have purchased refund protection through Booking Protect and feel that you have a claim to make, please get in touch with them directly via info@bookingprotect.com